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Orders above $300 | Free Shipping

The Velvet Soiree | Shop Now

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Exchange Policy

There is no exchange policy as per customer's liking or disliking of the product since all outfits are made to order for our esteemed customers.

An exchange will only occur in the unlikely situation that we have sent you a defective or incorrect item, and only in the event the purchased goods is unused and undamaged by the customer. All custom orders are non-exchangeable.

Return Policy

All orders are final and non-refundable, but you can exchange in an event where an incorrect item has been mailed to you. We can only exchange the purchased items subject to product and size availability. Any exchange/returns should be brought to our notice with one-week of the receipt. Any claims made afterwards would not be honoured.

Refund Policy

All sales are final. No monetary refunds are allowed.

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